We care deeply about your privacy and security, and protecting your personal information is consistent with our purpose, mission, and values. Learn about how we collect, use, and protect your personal information, or visit our Privacy Center to manage your privacy preferences.
When you interact with us, we may collect and use your personal information to better serve you. Read our privacy disclosures to learn more about this process and how we protect your information.
Through the Privacy Center, choose how we share and use your information, how we market our products and services to you, or submit requests to see, delete, or correct the information we store.
Quick links
What isn’t covered by this policy?
What information does Truist collect?
How does Truist use collected information?
How does Truist share collected information?
What if I’m visiting the Truist website from outside the United States?
How long does Truist retain records?
What technologies does Truist use?
How does Truist interact with me online?
How does Truist protect my children?
How does Truist secure information and protect me from fraud?
How can I make sure my information is accurate and use my individual rights?
What is Truist’s cellular phone identity verification statement?
How will Truist notify me about online privacy practices updates?
Updated January 2024
What isn’t covered by this policy?
What information does Truist collect?
How does Truist use collected information?
How does Truist share collected information?
What if I’m visiting the Truist website from outside the United States?
How long does Truist retain records?
What technologies does Truist use?
How does Truist interact with me online?
How does Truist protect my children?
How does Truist secure information and protect me from fraud?
How can I make sure my information is accurate and use my individual rights?
What is Truist’s cellular phone identity verification statement?
How will Truist notify me about online privacy practices updates?
This Truist Statement of Online Privacy Practices (“Privacy Policy”) describes how we collect information when you visit or use Truist’s websites, mobile applications, and other online services (“Online Services”) that link to this Privacy Policy. It also describes how we use and share such information and explains your privacy rights and choices.
Our Online Services are intended for a U.S. audience. The terms “Truist,” “we,” “us,” or “our” mean Truist Financial Corporation and its U.S. affiliates. “You” means an individual who visits our Online Services and does not refer to a business or other entity or to individuals outside the U.S.
Truist’s business address is Truist Financial Corporation, 214 N. Tryon Street, Charlotte, North Carolina 28202, USA. Our Client Contact Center may be reached at 844-4TRUIST (844-487-8478, opens in new tab).
This Privacy Policy does not apply to the websites, mobile applications, or services of Truist’s businesses and affiliates that do not directly link to this policy. Some Truist businesses and affiliates have their own privacy policies, which can be found on their websites. It also does not apply to non-Truist companies, such as third-party websites to which we link online. Please review the privacy policies of other websites and services you visit to understand their privacy practices.
Our Consumer Privacy Notice applies to information that we collect about individuals who seek, apply for, or obtain our financial products and services for personal, family, or household purposes. In addition, our CCPA Notice At Collection related to the California Consumer Privacy Act applies to certain information we collect about California residents.
When you visit a Truist website, mobile application, or otherwise interact with us online, we may collect the following information:
Disclosure 1 About biometric-enabled sign-ons: Your device stores the information it needs to recognize your facial features or fingerprints. Truist’s Mobile App uses your device’s functionality to obtain a signal that your device recognizes your facial features or fingerprints when you sign on. Truist does not have access to the information your device uses to enable facial or fingerprint recognition, nor does Truist have access to or store your facial image or fingerprint data. You can always turn off facial or fingerprint recognition and go back to inputting user ID and password at any time. Your device’s user information will have additional information regarding its user controls and settings, including its privacy and security controls.
The information we collect online or through your mobile device helps Truist to:
We only use personal information that we have about you when we have a legal basis to use such personal information under applicable data protection laws.
Truist shares your information in different ways as permitted and required by law. For example, we may share your information with:
Please see the Truist Consumer Privacy Notice, opens in new tab for more information on how Truist may share your personal information and how you may be able to limit certain types of sharing.
Please note, we may also share aggregated and de-identified data, such as aggregated statistics regarding product usage, with third parties.
We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including, without limitation, in the event of a reorganization, dissolution, or liquidation).
Our sites are intended only for U.S. and Canadian residents and we do not knowingly collect personal data or information via our websites of residents of other jurisdictions.
We store your personal information as long as it is required to meet our contractual and legal obligations, or if we have a legitimate business need to do so.
Truist and its online advertising and marketing partners may employ various technologies to collect information, including:
Truist advertises its products and services on pages within our sites and on mobile applications. To make the content and advertising as informative and useful as possible, Truist may target and personalize content and advertisements for products and services on our site and within Online Banking (when clients sign on or off to online accounts with their user ID/password).
If you would prefer to not receive a specific advertisement, content or offers on Truist authenticated (after signing in) pages, you can click “No Thanks” to the specific pop-up ad you’re being presented. Note that this will not prevent you from potentially receiving other ads, content, or offers for a different product or service. Also note that simply closing the pop-up message by clicking on the “X” will not register that you do not wish to receive this specific message again.
Truist advertises its products and services on websites and applications not affiliated with Truist. The third-party companies we hire to display these ads use their own tracking technologies to measure the effectiveness of these ads and to understand your interests. Many of our third-party partners have their own privacy policies. We encourage you to review these policies carefully.
Some of our third-party advertising is interest-based and may use information about your online interests to customize the online ads you see. Truist has adopted the use of AdChoices offered by the Digital Advertising Alliance, opens in new tab for our interest-based advertising (excluding ads appearing on platforms that do not accept the icon). To opt out of interest-based advertising and conduct a DAA Webchoices Browser Check, visit YourAdChoices, opens in new tab. Anyone receiving an interest-based ad can click on the displayed icon to receive more information. YourAdChoices, opens in new tab does not prevent you from receiving advertisements; instead, it allows you to control whether you receive interest-based advertisements and from which companies. For additional options, you may also visit NAI Opt Out of Interest-Based Advertising.
Aggregation allows you to gather information from many websites and view that information in a consolidated format. An example of why you might use a third-party aggregation tool is if you wanted a comprehensive view of assets and liabilities held within your financial accounts. If you provide information about your Truist accounts (including your access information) to an aggregation service provider, we will consider that as your having authorized all transactions initiated by that aggregation site. Truist reserves the right to disable aggregation for any account without notice. If you wish to cancel your third-party aggregation services, you should also change your password at Truist.com.
Truist provides experiences on social media platforms such as Facebook, Instagram, LinkedIn, or Twitter that enable online sharing and collaboration. We use social media to facilitate social engagement and sharing, when such sharing is appropriate and safe. Read more about Truist and social media terms and conditions here. Please note, any content you post, such as pictures, information, opinions, or any personal information that you make available to other participants on these social platforms, is subject to the terms of use and privacy policies of those platforms. Please refer to them to better understand your rights and obligations with regard to such content.
Given the very public nature of social media, it is critical that we all safeguard confidential financial information. If you post information on a Truist site that we feel should be shielded from public view, we will remove it. This includes not only specific details about your Truist accounts and other private, confidential information (such as your Social Security number), but details of information relayed in private conversations between you and Truist representatives. Please know that in taking down or editing your posts, we are focusing our experience and best judgment to keep your personal information safe.
Email transmitted across the internet is normally not protected and may be intercepted and viewed by others. Therefore, you should refrain from sending any confidential or private information via unsecured email to Truist. We'll never ask you to send confidential information to us via email, such as your logon ID, password, full account numbers, or Social Security number. To secure your communications with us, use Secure Messaging in online banking.
Occasionally, we will retain the content of your email—and our replies—to confirm proper responses to your questions and requests, to comply with legal and regulatory requirements, and to ensure that we consistently deliver an enjoyable client experience to you.
Truist may provide links to non-Truist companies, such as credit bureaus or merchants, and will notify you when leaving the Truist site. If you choose to link to websites not controlled by Truist, we are not responsible for the privacy or security of these sites, including the accuracy, completeness, reliability or suitability of their information. If you are asked to provide information on one of these sites, we urge you to carefully study their privacy policies before sharing.
In summary, the following links can help you to customize and control your privacy preferences when interacting with Truist online:
Truist strictly follows the federal guidelines of the Children’s Online Privacy Protection Act (COPPA), which gives parents control over what type of information is collected online about their children. We do not knowingly collect, maintain, or use personally identifiable information from children under age 13 on our websites. We are not responsible for the data collection and use practices of nonaffiliated third parties that are linked from our websites. Visit the Federal Trade Commission’s COPPA Website for more information.
To protect personal information from unauthorized access and use, we use security measures that comply with applicable federal and state laws. These measures may include device safeguards and secured files and buildings as well as oversight of our third-party service providers to help protect the confidentiality and security of information. Please visit the Truist Fraud and Security Center for additional information.
Keeping your account information accurate and up to date is very important. If your account information is incomplete, inaccurate or not current, please visit the Privacy Center. You can also contact us or call or write to us at the telephone numbers or appropriate address for changes listed on your account statements, records, online or other account materials. You can also speak to a client representative at a branch location, your financial advisor, or an account representative.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We will ask you to verify your identity to help us respond efficiently to your request.
Under non-U.S. data protection laws, you may have the right to complain to a data protection authority about our collection and use of your personal information.
You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to us or our service provider for the duration of your business relationship, solely to help them identify you or your wireless device and to prevent fraud. This Statement of Online Privacy Practices and Consumer Privacy Notice, opens in new tab detail how we treat your data.
Truist’s Online Privacy Practices may be revised from time to time, so please review them periodically. Any changes will become effective when we post the revised Practices on the site (Please note the effective date listed at the top of this page). If we revise our Online Privacy Practices in a material way, we will provide a conspicuous notice on our website when any changes take effect.
If you have any questions or comments on this notice or our privacy practices generally, please contact us at 888-294-2265, opens in new tab.
Rev. 01/2024
Why?Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do. |
What?The types of personal information we collect and share depend on the product or service you have with us. This information can include:
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How?All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Truist chooses to share; and whether you can limit this sharing. |
Reasons we can share your personal information | Does Truist share? | Can you limit this sharing? |
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For our everyday business purposes — such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus; or, as permitted by law |
Yes |
No |
For our marketing purposes — to offer our products and services to you |
Yes |
No |
For joint marketing with other financial companies |
Yes |
No |
For our affiliates' everyday business purposes — information about your transactions and experiences |
Yes |
No |
For our affiliates' everyday business purposes — information about your creditworthiness |
Yes |
Yes |
For our affiliates to market to you |
Yes |
Yes |
For nonaffiliates to market to you |
No |
We don't share |
To limit our sharing
Please note:If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. |
To limit our sharing
Please note:If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing. |
Questions? Call 1-888-800-3420, opens in new tab
T0016410002
Who is providing this notice? |
This notice is provided by certain specific companies in the Truist family, such as banks, consumer finance companies, securities broker-dealers, investment advisors, and mortgage companies. |
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How does Truist protect my personal information? |
To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. Our employees are bound by our Code of Ethics and policies to access consumer information only for legitimate business purposes and to keep information about you confidential. |
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How does Truist collect my personal information? |
We collect your personal information, for example, when you
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies. |
Why can't I limit all sharing? |
Federal law gives you the right to limit only
State laws and individual companies may give you additional rights to limit sharing. [See below for more on your rights under state law. |
What happens when I limit sharing for an account I hold jointly with someone else? |
Your choices will apply to everyone on your account. |
Affiliates |
Companies related in common ownership or control. They can be financial and nonfinancial companies.
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Nonaffiliates |
Companies not related by common ownership or control. They can be financial and nonfinancial companies.
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Joint marketing |
A formal agreement between nonaffiliated financial companies that together market financial products or services to you.
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This is notice of Truist’s Do Not Call Policy under the Telephone Consumer Protection Act. Truist abides by all federal and state regulations on telephone usage, including the maintenance of an internal Do Not Call List for consumers to request to no longer receive telephone solicitations and marketing from Truist. Consumers who ask to be included on Truist’s internal Do Not Call List will be removed from future campaigns, including those of Truist affiliates. This opt out will remain in effect unless the consumer opts back in.
Under California law, we will not share information we collect about CA residents with companies outside Truist unless we have your consent or the law allows. We will limit sharing among Truist entities to the extent required by California law. For information on our compliance with consumer rights laws, including the California Consumer Privacy Act (CCPA), please visit truist.com/privacy.
We are providing this notice under Nevada state law. If you prefer not to receive marketing calls from Truist, you may be placed on our internal Do Not Call List using the options above (see the “To limit our sharing” section, pg. 1). For more information on this Nevada law, contact the Bureau of Consumer Protection, Office of the Nevada Attorney General, 555 E. Washington Street, Suite 3900, Las Vegas, NV 89101; Phone: 702.486.3132; Email: BCPINFO@ag.state.nv.us.
Under Vermont law, we will not share information we collect about VT residents with non-Truist entities without your consent or unless the law allows. We also will not share your creditworthiness information with affiliates without your consent (this does not cover information about transactions or experiences, which may be shared with affiliates without consent).
Quick links
CCPA Privacy Notice / Notice At Collection
Personal Information Collected and Purpose for Collection
Notice of Right to Opt Out of Sale / Sharing
Notice of Right to Limit Use of Sensitive Personal Information
Retention of Personal Information
Sources of Personal Information
Consumer Rights Under the CCPA
Submitting a Verified Consumer Request
Consumers Under 16 Years of Age
Privacy Center for Requests and Updating Preferences
Last Updated December 2023
CCPA Privacy Notice / Notice At Collection
Personal Information Collected and Purpose for Collection
Notice of Right to Opt Out of Sale / Sharing
Notice of Right to Limit Use of Sensitive Personal Information
Retention of Personal Information
Sources of Personal Information
Consumer Rights Under the CCPA
Submitting a Verified Consumer Request
Consumers Under 16 Years of Age
Privacy Center for Requests and Updating Preferences
Maintaining the privacy and security of your personal information is Truist’s highest priority. In doing so, we want to provide transparency regarding how and why your data is collected, how it is used, with whom it may be shared, and how long it is kept. This notice, as well as Truist’s Consumer Privacy Notice and Statement of Online Privacy Practices informs consumers how we will interact with your personal information.
The purpose of this Notice at Collection and CCPA Privacy Notice (“Notice”) is to provide you with timely notice, at or before the point of collection, of the details about our practices concerning the privacy of your personal information. This Notice is directed to consumers who reside in the state of California (“consumers” or “you”) and relates to personal information covered by the California Consumer Privacy Act (CCPA). Specifically, this Notice provides comprehensive information about our online and offline practices, along with details concerning how you may exercise your California privacy rights and make requests to access, correct or delete the information that Truist holds about you. We will not collect additional categories of personal information without providing you a new Notice at Collection disclosing these categories.
Please note that Truist adheres to an exemption within the CCPA for data collected pursuant to the Gramm-Leach-Bliley Act (GLBA). This Notice and the rights described do not apply to information we collect when you apply for or obtain our financial products and services for personal, family, or household purposes, which is subject to our Consumer Privacy Notice. This Notice does not apply to Truist subsidiaries and affiliates unless such subsidiary or affiliate links to this policy.
The following charts provide specifics about Truist’s practices related to the collection, use and selling or sharing of personal information:
Categories of Personal Information Collected & Disclosed | Purpose for Collection | Purpose for Disclosure |
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A. Identifiers: For example, real name or alias, address, online identifier, IP address, email address, account name, SSN, driver’s license number, passport number, or other similar identifiers. |
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B. Personal Information Categories from Cal. Civ. Code § 1798.80I: For example, name, signature, SSN, physical characteristics or description, address, phone number, passport number, driver’s license or state ID card number, policy or account numbers, education, employment, employment history, credit or debit card numbers, or any other financial, medical or health insurance information. |
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C. Characteristics of CA or Federal Protected Classifications: For example, race, religion, national origin), age (40 and over), gender, sexual orientation, medical condition, ancestry, pregnancy (includes childbirth, breastfeeding and/or related medical conditions), familial status, disability, veteran status, or genetic information. |
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D. Commercial Information: For example, records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. |
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E. Biometric Information: For example, physiological, biological or behavioral characteristics, including DNA, that can be used to establish individual identity. Biometric information includes, but is not limited to, imagery of the iris, retina, fingerprint, face, hand, palm, vein patterns, and voice recordings, from which an identifier template, such as a faceprint, a minutiae template, or a voiceprint, can be extracted, and keystroke patterns or rhythms, gait patterns or rhythms, and sleep, health, or exercise data that contain identifying information. |
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F. Internet or Other Similar Network Activity: For example, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement |
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G. Geolocation Data: For example, information that can be used to determine a device’s physical location |
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H. Sensory Data or Recordings: For example, audio, electronic, visual, thermal, olfactory, or similar information that can be linked or associated with a particular consumer or household |
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I. Professional or Employment-Related Information: For example, compensation, evaluations, performance reviews, personnel files and current and past job history. |
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J. Education Information (defined as information that is not publicly available personally identifiable information as defined in the Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99)): Education records directly related to a student maintained by an education institution or party acting on its behalf, for example, non-public information that can be used to distinguish or trace an individual’s identity in relation to an educational institution either directly or indirectly through linkages with other information. |
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K. Profile Data: For example, inferences drawn from personal information to create a profile about a consumer reflecting the consumer’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. |
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We may also disclose personal information for other purposes at your direction or with your consent.
Categories of Sensitive Personal Information | Purpose for Collection | Purpose for Disclosure |
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SSN, Driver’s License, State ID Card, Passport Number |
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Account Login, financial account, debit or credit card number when provided with any security or access code, password or credentials allowing access to an account |
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Precise geolocation |
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Racial or ethnic origin, religious or philosophical beliefs, or union membership |
|
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Contents of a consumer’s mail, email and text messages (unless Truist is the intended recipient) |
|
N/A |
Genetic Data |
N/A |
N/A |
Biometric information for the purpose of unique identification |
|
|
Health information |
|
|
Information concerning sex life or sexual orientation |
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N/A |
We have sold or shared with third parties for cross-context behavioral advertising personal information to third parties in the preceding 12 months as disclosed in the table below. We also share personal information for business purposes with the third parties described below.
Categories sold to or shared with third parties over the last 12 months | Categories of third parties to whom this category of personal information has been sold or shared | Categories of third parties to whom the information was shared for business purposes that are not considered a sale or share under CA law |
---|---|---|
A. Identifiers |
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|
B. Personal Information Categories from Cal. Civ. Code § 1798.80(e) |
N/A |
|
C. Characteristics of CA or Federal Protected Classifications |
N/A |
|
D. Commercial Information |
|
|
E. Biometric Information |
N/A |
|
F. Internet or Other Similar Network Activity |
|
|
G. Geolocation Data |
N/A |
|
H. Sensory Data or Recordings |
N/A |
|
I. Professional or Employment-Related Information |
N/A |
|
J. Education Information |
N/A |
|
K. Profile Data |
|
|
Categories sold to or shared with third parties over the last 12 months | Categories of third parties to whom this category of personal information has been sold or shared | Categories of third parties to whom the information was shared for business purposes that are not considered a sale or share under CA law |
---|---|---|
Social Security Number, Driver’s License, State Identification Card, or Passport Number |
N/A |
|
Account log-in, financial account, debit card, or credit card number when provided with any required security or access code, password, or credentials allowing access to an account |
N/A |
|
Precise geolocation |
N/A |
|
Racial or ethnic origin, religious or philosophical beliefs, or union membership |
N/A |
|
Contents of a consumer’s mail, email, and text messages (unless we are the intended recipient of the communication) |
N/A |
N/A |
Genetic Data |
N/A |
N/A |
Biometric information for the purpose of unique identification |
N/A |
|
Health information |
N/A |
|
Information concerning sex life or sexual orientation |
N/A |
N/A |
You may at any time direct Truist to stop selling or sharing your personal information, which is called the “Right to Opt Out.” Once you make an opt out request, Truist will comply within 15 business days, and will wait at least 12 months before asking you to reauthorize sales or sharing.
You may exercise your Right to Opt Out of Sale/Sharing in the following ways:
To opt out of tags, cookies, pixels that collect information when you visit Truist.com |
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To opt out of other personal information sold to or shared with third parties |
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You have the right to limit our use and disclosure of your sensitive personal information collected by Truist for the purpose of inferring characteristics about you. This is called the “Right to Limit”.
However, you do not have the right to limit certain uses and disclosures of your sensitive personal information for the following business purposes:
You may exercise your Right to Limit by:
1. Submitting a request through the Truist Privacy Center, opens in new tab.
- On the landing page, select whether you have a Truist online account. If so, sign in.
- Select Information Sharing Preferences and complete form to verify your identity
- Select “Limit the Use of Sensitive Personal Information”
2. Calling Truist’s Privacy Line at 888-294-2265, opens in new tab.
Truist has established product and business-level criteria for retention and disposal according to business requirements, laws, regulations, and applicable industry standards.
Truist collects information from various sources, including:
Right to Know / See Data Request
You have the right to request that Truist disclose categories or specific pieces of personal information we have collected about you over the last 12 months, the categories of sources from which that information was collected, the business or commercial purpose(s) for which the information was collected, sold, or shared with third parties for cross context behavioral advertising, and the categories of third parties with whom we share personal information.
Right to Correct
You have the right to request correction of inaccurate personal information maintained by Truist. In many instances, such updates are best made by logging into your online account or employee portals, calling 1-844-4TRUIST, or visiting a branch, and some corrections may require specific documentation to be provided as required by law. If you provide us documentation, it will only be used or maintained for the purpose of correcting the information and complying with our recordkeeping requirements under the CCPA. Truist also provides the Privacy Center and privacy request line as described below.
Right to Delete
You have the right to request deletion of personal information that Truist has collected, subject to certain exceptions. For example, we may deny your request if retaining the information is necessary for us to complete a transaction you requested or comply with our legal obligations.
Consumers are welcome to submit right to know, correction, or deletion requests by visiting our Privacy Center, opens in new tab or by calling 888-294-2265, opens in new tab.
All requests must be verified prior to receiving a response, using Truist authentication protocols. Requesters will be asked to supply certain basic personal information to enable us to verify the request against our records, such as name, Social Security number, and address. Information submitted for verification purposes will only be used to verify the requestor’s identity and/or authority to make a request on another’s behalf.
Requests made on another person’s behalf can only be accepted upon receipt of documentation that the requestor is an authorized agent, parent, or legal guardian of the consumer whose information is being requested. This will require the submission of a valid Power of Attorney, Birth Certificate, approved Truist authorization form, Guardianship Order, or other court order granting authority to receive information, as appropriate.
Upon submission of a request, consumers will receive an initial confirmation of receipt within 10 days. We will respond to your request within 45 days (unless an extension of up to 45 additional days is requested, upon which the consumer will receive notice and an explanation for the extension).
Please note Truist is also a service provider to business clients and may not fulfill requests pertaining to personal information we process on their behalf. For example, we offer payroll services to small businesses or payment processing services to retail merchants. If you are an employee, customer, representative, or otherwise associated with one of these clients, we encourage you to reach out to the business directly to exercise your rights specific to this information.
Your internet browser may give you more control over your privacy preferences via a Global Privacy Control (GPC) signal. This is a setting in your browser that notifies the websites you visit of your preferences to opt out of selling or sharing your personal information under California law. If you have opted out via the GPC signal, Truist sites will recognize this signal and process your preference automatically as it pertains to tags, cookies and pixels that collect personal information when you visit Truist.com. Please note, you will need to enable the signal on each browser that you use, as the signal is processed at the browser-level and is not applied if you visit Truist.com from a different browser or device that does not have the GPC signal enabled. When you have authenticated into Truist Privacy Center from a browser with GPC enabled, Truist will automatically apply that opt out preference to offline data that we have about you. To opt out without GPC enabled, see the section Notice of Right to Opt Out of Sale/Sharing above.
The submission of any CCPA request will have no impact on the service and/or pricing you receive from Truist. It will not result in any denial of goods or services, or different prices, rates or quality of goods or services, nor will it result in retaliation against an employee, applicant, or independent contractor.
Truist products and services are not intended for consumers under the age of 16, and we do not knowingly collect information from children under the age of 16 without consent. Truist does not knowingly sell the personal information of minors under the age of 16 or share such information for cross-contextual advertising.
You have the right to opt out of Truist’s use of your personal information for certain automated decision-making and/or profiling purposes. This opt out can be accomplished by visiting the Truist Privacy Center, opens in new tab.
Through the Truist Privacy Center, opens in new tab, you can submit requests to see, delete and edit information we’ve collected and update your sharing and marketing preferences.
This Notice may be revised from time to time, so please review this page periodically. Any changes will become effective when we post the revised notice on the site (please note the effective date listed at the top of this page).
Our annual report showing request metrics for the previous calendar year can be found here, opens in new tab.
If you have any questions or comments on this notice or our privacy practices generally, please contact us at 888-294-2265, opens in new tab. You can also visit www.truist.com/privacy for additional information.