Manage your mortgage online—in one place.

Pay your home loan, view statements, and get quick answers to common questions.

For everything else, we’re just a phone call away.

Sign in and manage your mortgage account.

Getting started with your Truist mortgage

Download our mobile app.

Enjoy super-fast access to manage your mortgage.

Get it now to get started with digital banking.

Enroll in Truist online banking.

It takes just minutes.

Enroll now and get started with Truist online banking.

Watch a quick overview for setting up your account.

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Managing Your Mortgage Billing Statement

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Welcome to Truist Mortgage. You’ll learn all you need to know about managing your mortgage.)

At Truist we understand what home means to you. We want to help you stay informed and in control, click tap and you are in truist.com/myhomeloan.  

Everything you need to keep tabs on your mortgage can be found in online banking or our app. 

Manage your account, set up alerts, keep track of escrows and year-end tax statements and take your banking paperless.  

Learn more at truist.com/myhomeloan.

And you can forget about checks.

Pay the easy and convenient way with recurring transfers through your online bank account or mobile bill pay. Learn more at truist.com/myhomeloan. 

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Your periodic billing statements are a great way to keep track of your payments and the equity you're building in your home. 

And you'll get it every month either online or sent to your home. 

Our statements are designed to make things simpler and more straightforward for you. 

Taking a few moments to review it each month will help you stay on top of all the important details like:

·       Your balance amounts and due dates

·       Your current interest rate

·       Your payment breakdown

·       Your transaction history 

Have other questions? Turn your statement over for convenient roadmap to finding the right resources. 

With your statement you'll also find financial tips, tools and solutions to help keep you in control of your account.  

Your statement always includes direct contact information in case you have any questions. 

We're here to help you however you want to reach out.

Click truist.com/myhomeloan.

Call our Client Services Department. 

If you have questions, we have answers.

Come in to our branches. We're here to help.  

So let's talk about where you're headed. We'll work with you on a plan to help you get there.

We are so excited to be a part of your home ownership journey and we thank you for that opportunity. 

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Stay current on your mortgage statement and more. 

The Truist logo and the Truist title appear in the center of the Truist Purple background. 

Sign up for truist online banking at Truist.com/myhomeloan  

Disclosure: 

Truist Bank is an Equal Housing Lender. © 2021 Truist Financial Corporation. Truist, Truist Purple, and the Truist logo are service marks of Truist Financial Corporation. 

Was your mortgage transferred to Truist? You might find this helpful.

This servicing transfer does not change the original terms and conditions of your mortgage. You will not be charged a late fee for 60 days, and we will not report your account as delinquent to the credit reporting agencies during the first 90 days of your loan transfer.


If you believe your credit has been wrongfully impacted by a transfer, submit this form online and we'll investigate.
 

You may also print and mail it to:


Truist Bank
Credit Bureau Services
P.O. Box 849
Wilson, NC 27894

Wondering when to begin paying your mortgage with Truist?

The first billing statement you receive from Truist will show the due date of the first payment you should send directly to Truist.


Your previous servicer will forward any recent payments received by them after the transfer.

Looking for a form?

From setting up recurring payments to filing a credit dispute, find everything you need to help manage your mortgage in a convenient format.

Truist Mortgage forms to get started with managing your mortgage.

Considering a home purchase or refinance? We’ll take great care of you.

Buy a home

Find the right mortgage with the right tools—and a team you can trust. Our calculators show you how much you can comfortably afford. And you can track your application progress in real time with our app. Loan officers are just a call or click away with answers to all your mortgage questions.

See your options for purchasing a home.

Refinance your home

Today could be the day to lower your payment or consolidate debt. Start by checking our daily refinance rates to see how much you could save on your monthly mortgage payment.

Learn about refinancing your home mortgage.

We’re here when you need us.

Contact us by phone.

Call us at 800-634-7928
Option 8 for Spanish

We accept calls made using Telecommunications Relay Service (TRS). Dial 7-1-1 to initiate a call.
 

Hours
Monday - Friday: 8 am - 8 pm ET
Saturday: 9 am - 3 pm ET

 

Visit a branch near you.

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Disclosures

Truist Bank, Member FDIC. © 2024 Truist Financial Corporation. Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation.

Equal Housing Lender

Investment and Insurance Products:

  • Are Not FDIC or any other Government Agency Insured
  • Are Not Bank Guaranteed
  • May Lose Value

Services provided by the following affiliates of Truist Financial Corporation (Truist): Banking products and services, including loans and deposit accounts, are provided by Truist Bank, Member FDIC. Trust and investment management services are provided by Truist Bank, and Truist Delaware Trust Company. Securities, brokerage accounts and /or insurance (including annuities) are offered by Truist Investment Services, Inc., which is a SEC registered broker-dealer, member FINRA, SIPC, and a licensed insurance agency. Investment advisory services are offered by Truist Advisory Services, Inc., GFO Advisory Services, LLC, and Sterling Capital Management, LLC, each SEC registered investment advisers. Sterling Capital Funds are advised by Sterling Capital Management, LLC.

Mortgage products and services are offered through Truist Bank. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry.

Comments regarding tax implications are informational only. Truist and its representatives do not provide tax or legal advice. You should consult your individual tax or legal professional before taking any action that may have tax or legal consequences.

"Truist Advisors" may be officers and/or associated persons of the following affiliates of Truist, Truist Investment Services, Inc., and/or Truist Advisory Services, Inc. Truist Wealth, International Wealth, Center for Family Legacy, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are trade names used by Truist Bank, Truist Investment Services, Inc., and Truist Advisory Services, Inc.

Truist Securities is a trademark of Truist Financial Corporation. Truist Securities is a trade name for the corporate and investment banking services of Truist Financial Corporation and its subsidiaries. All rights reserved. Securities and strategic advisory services are provided by Truist Securities, Inc., member FINRA and SIPC. Lending, financial risk management, and treasury management and payment services are offered by Truist Bank. Deposit products are offered by Truist Bank.

Applications, agreements, disclosures, and other servicing communications provided by Truist Bank and its subsidiary businesses will be provided in English. As a result, it will be necessary for customers to speak, read and understand English or to have an appropriate translator assisting them. Truist offers the following resources for consumers that have Limited English Proficiency:

  • Multilingual teammates available at our Multicultural Banking Centers
  • Materials for some products and services are available in Spanish, Korean, Vietnamese, Mandarin, and other languages spoken in the communities we serve.
  • Phone assistance in Spanish at 844-4TRUIST (844-487-8478), option 9. For assistance in other languages please speak to a representative directly.

New York City residents:

Translation or other language access services may be available. When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at http://www.nyc.gov/dca.

  • Limited English Proficiency Support
  • New York City residents

Borrowers with Limited English Proficiency (LEP) needing information can use the following resources:

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