Meet Paze^SM, a convenient way to check out online.

Paze is an online checkout experience offered by Truist that allows you to checkout online without having to share your actual card numbers with the merchant.

Paze is convenient, easy to use, and offered by participating banks and credit unions.

• Paze provides merchants a one-time code when you check out instead of your actual card numbers.
• It’s easy to use, which makes checkout easy. You won’t need to remember a password to use Paze and you won’t have to manually enter full card details.
• It’s offered by Truist.

Paze supports eligible credit and debit cards issued by participating banks and credit unions—and more are being added. You can find the full list of financial institutions currently offering Paze at Paze.com

With Paze, you don’t need to sign up or download a new app. After completing the steps in your initial activation, just look for the Paze logo at a participating merchant or enter the email address you use with your financial institution when you check out.

You’ll be able to opt out of Paze once Truist has added your eligible cards to the service. You’ll be informed when this happens. When you opt out of Paze, all your card details will be completely removed, and you will not have access to the Paze wallet unless you share your information again. 

Opting out at mywallet.paze.com will delete all cards and prevent cards from being automatically added by any bank or credit union who offers Paze now or in the future.

If you have questions, just contact us at 844-4TRUIST (844-487-8478).

You can use Paze at any participating online business. You can view the list of businesses that accept Paze here.

Paze does not impact the rewards program associated with your credit or debit card. Please see your rewards program terms and conditions for more information.

Yes, though you can only manage the Truist cards you use with Paze from Truist online banking and mobile app. Cards from other financial institutions will need to be managed through their respective banking tools.

Yes, you can use Paze at online checkout for supported business where you would use your credit or debit card.

You can find the Paze Terms & Conditions and the Paze Privacy Notice at Paze.com.

Paze uses the email address associated with your participating financial institutions. An email address can only be associated with one Paze wallet so, for the best experience, we recommend that you avoid using an email address that you share with someone else.

To change your email address, you'll need to update it in our mobile app or online banking. Start here, then select Digital wallet > Paze. The email address for your wallet will be under the Paze account details section.

If your email is already being used for another wallet (for example, by your spouse or someone who you would share a bank account with) and they claim it first, you won’t be able to use that email address. In that case, you can update your primary bank email to one that is not in use, and Paze will attempt to create a new wallet with the updated email.

Unfortunately, we cannot know which bank stores your email information, and the bank that has your data does not share it with us.

Not all financial institutions support Paze, and some credit and debit cards may not be eligible for Paze. Paze supports consumer credit and debit cards held by U.S.-based customers with an SSN or TIN, who are 18 years and older, and who have a mobile or online account with that financial institution. In addition, you must have a U.S.-based address and phone number, and a valid email address, to be eligible for Paze.

Your wallet is created with recently used, eligible cards. If additional cards are eligible, you may be able to add them or remove existing cards by visiting the Paze management page on our mobile app or online banking.

Yes, you can change your default card, which will always be displayed at the top of your Paze digital wallet, when checking out using Paze. Open the dropdown next to the card, select a card, then check the Set default box.