CRA Public File

The Truist purpose is to inspire and build better lives and communities. One way we accomplish that goal is by lending and investing in projects that support and improve our communities. We provide the required CRA Public File online to make accessing and viewing information more convenient.

The information is current as of March 31st of each year and may be updated periodically. You can get details by selecting the links below.

Questions or comments about this information or regarding our CRA performance in helping to meet community credit needs may be addressed to:

Anthony L. Weekly
Executive Vice President, Chief CRA & Community Development Officer
214 N Tryon Street
Charlotte, NC 28202

You can also email us at TruistCRAPublicFile@Truist.com.

Truist Facility Based Assessment Areas delineated by Truist represent the communities we serve. Click on the State name to find all Truist Facility Based Assessment Area maps for that State in alphabetical order. The first link provides a listing of all census tracts within our Truist Facility Based Assessment Areas.

Truist Facility Based Assessment Area Structure

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The Branch Services and Geographies document includes the branch name, address, geocode information, branch hours, and wherever there is an ATM. The Non-Branch ATM listing contains the ATM location, address, geocode information, and whether it is a deposit-taking ATM or not.

The listings are sorted by State and City.

View Truist Branch Services and Geographies (PDF)

Non-Branch ATM Listing

ATM List 2024 (PDF)

The branch openings and closings document includes the branch name, address, geocode information and dates of opening and closure.

The listings are sorted by State and City for opened and closed branches.

View all Branch Openings and Closings (PDF)

The following is a list of Truist loan and deposit product pages. You'll find information such as transaction fees and descriptions of material differences in the availability or cost of services, in different geographies, if any.

Deposit products

Mortgage products 

Home equity loans and lines of credit 

Personal loans 

Personal credit cards 

Business loans 

Business credit cards

Truist Operation HOPE Inside Branch Listing (PDF) 
Click here to link to the Operation HOPE website for program details.

Get information about our Community Reinvestment Act performance, including the distribution of loans and details about loan approvals and denials.

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View the most recent CRA Performance Evaluation from the Federal Deposit Insurance Corporation (FDIC), Division of Depositor and Consumer Protection.

Truist Bank 2017-2019 CRA Performance Evaluation (PDF)

The Home Mortgage Disclosure Act (HMDA) data about our residential mortgage lending is available online for review. The data shows the geographic distribution of loans and applications; ethnicity, race, sex, age and income of applicants and borrowers; and information about loan approvals and denials.

HMDA data for many other financial institutions is also available online. For more information, visit the Consumer Financial Protection Bureau (CFPB) or the Federal Financial Institutions Examination Council (FFIEC) web sites.

You can visit the FFIEC website to view Truist’s CRA Disclosure Statement. On the website, select the year you want to review, as well as the institution name or charter number (Respondent ID), listed below.

Institution Name Institution Respondent ID
TRUIST BANK TRUIST BANK 0000009846

Read letters from the public that address our CRA efforts in the communities we serve.