CRA Public File

The Truist purpose is to inspire and build better lives and communities. One way we accomplish that goal is by lending and investing in projects that support and improve our communities. We provide the required CRA Public File online to make accessing and viewing information more convenient.

The information is current as of March 31st of each year and may be updated periodically. You can get details by selecting the links below.

Questions or comments about this information or regarding our CRA performance in helping to meet community credit needs may be addressed to:

Anthony L. Weekly
Executive Vice President, Chief CRA & Community Development Officer
214 N Tryon Street
Charlotte, NC 28202

You can also email us at TruistCRAPublicFile@Truist.com.

Truist Facility Based Assessment Areas delineated by Truist represent the communities we serve. Click on the State name to find all Truist Facility Based Assessment Area maps for that State in alphabetical order. The first link provides a listing of all census tracts within our Truist Facility Based Assessment Areas.

Truist Facility Based Assessment Area Structure

Alabama (PDF)

Florida (PDF)

Georgia (PDF)

Kentucky (PDF)

Maryland (PDF)

New Jersey (PDF)

North Carolina (PDF)

Pennsylvania (PDF)

South Carolina (PDF)

Tennessee (PDF)

Texas (PDF)

Virginia (PDF)

West Virginia (PDF)

MMSA (PDF)

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The Branch Services and Geographies document includes the branch name, address, geocode information, branch hours, and wherever there is an ATM. The Non-Branch ATM listing contains the ATM location, address, geocode information, and whether it is a deposit-taking ATM or not.

The listings are sorted by State and City.

View Truist Branch Services and Geographies (PDF)

Non-Branch ATM Listing

ATM List 2024 (PDF)

The branch openings and closings document includes the branch name, address, geocode information and dates of opening and closure.

The listings are sorted by State and City for opened and closed branches.

View all Branch Openings and Closings (PDF)

The following is a list of Truist loan and deposit product pages. You'll find information such as transaction fees and descriptions of material differences in the availability or cost of services, in different geographies, if any.

Deposit products

Mortgage products 

Home equity loans and lines of credit 

Personal loans 

Personal credit cards 

Business loans 

Business credit cards

Truist Operation HOPE Inside Branch Listing (PDF) 
Click here to link to the Operation HOPE website for program details.

Get information about our Community Reinvestment Act performance, including the distribution of loans and details about loan approvals and denials.

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View the most recent CRA Performance Evaluation from the Federal Deposit Insurance Corporation (FDIC), Division of Depositor and Consumer Protection.

Truist Bank 2017-2019 CRA Performance Evaluation (PDF)

The Home Mortgage Disclosure Act (HMDA) data about our residential mortgage lending is available online for review. The data shows the geographic distribution of loans and applications; ethnicity, race, sex, age and income of applicants and borrowers; and information about loan approvals and denials.

HMDA data for many other financial institutions is also available online. For more information, visit the Consumer Financial Protection Bureau (CFPB) or the Federal Financial Institutions Examination Council (FFIEC) web sites.

You can visit the FFIEC website to view Truist’s CRA Disclosure Statement. On the website, select the year you want to review, as well as the institution name or charter number (Respondent ID), listed below.

Institution Name Institution Respondent ID
TRUIST BANK TRUIST BANK 0000009846

Read letters from the public that address our CRA efforts in the communities we serve.

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Disclosures

Truist Bank, Member FDIC. © 2024 Truist Financial Corporation. Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation.

Equal Housing Lender

Investment and Insurance Products:

  • Are Not FDIC or any other Government Agency Insured
  • Are Not Bank Guaranteed
  • May Lose Value

TRUIST is a service mark of Truist Financial Corporation (Truist) and its affiliates.

Services provided by Truist Financial Corporation (Truist) affiliates: Banking products and services, including loans and deposit accounts, provided by Truist Bank, Member FDIC. Trust and investment management services provided by Truist Bank. Securities, brokerage accounts and /or annuities offered by Truist Investment Services, Inc., an SEC registered broker-dealer, and member FINRA and SIPC, and a licensed insurance agency. Investment advisory services offered by Truist Advisory Services, Inc. and GFO Advisory Services, LLC, SEC registered investment advisers. Some insurance products offered by Truist Investment Services, Inc. Other insurance products offered by McGriff Insurance Services, LLC (McGriff), Kensington Vanguard National Land Services, LLC (Kensington Vanguard) and Crump Life Insurance Services, LLC (Crump). Truist Life Insurance Services (TLIS) is a division of Crump, Arkansas License #100103477. Variable insurance material is for broker-dealer or registered representative use only. Variable products distributed by P.J. Robb Variable (PJRV), LLC, Arkansas License #100110185. Member FINRA.

McGriff, Kensington Vanguard, Crump, TLIS, and PJRV are not affiliated with Truist Financial Corporation or any of its subsidiaries.

Truist Securities is a trademark of Truist Financial Corporation. Truist Securities is a trade name for the corporate and investment banking services of Truist and its subsidiaries. All rights reserved. Securities and strategic advisory services are provided by Truist Securities, Inc., member FINRA and SIPC. Lending, financial risk management, and treasury management and payment services are offered by Truist Bank.

Mortgage products and services are offered through Truist Bank. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry.

Comments regarding tax implications are informational only. Truist and its representatives do not provide tax or legal advice. You should consult your individual tax or legal professional before taking any action that may have tax or legal consequences.

"Truist Advisors" may be officers and/or associated persons of the following affiliates of Truist, Truist Investment Services, Inc., and/or Truist Advisory Services, Inc. Truist Wealth, International Wealth, Center for Family Legacy, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are trade names used by Truist Bank, Truist Investment Services, Inc., and Truist Advisory Services, Inc.

Applications, agreements, disclosures, and other servicing communications provided by Truist Bank and its subsidiary businesses will be provided in English. As a result, it will be necessary for customers to speak, read and understand English or to have an appropriate translator assisting them. Truist offers the following resources for consumers that have Limited English Proficiency:

  • Multilingual teammates available at our Multicultural Banking Centers
  • Materials for some products and services are available in Spanish, Korean, Vietnamese, Mandarin, and other languages spoken in the communities we serve.
  • Phone assistance in Spanish at 844-4TRUIST (844-487-8478), option 9. For assistance in other languages please speak to a representative directly.

New York City residents:

Translation or other language access services may be available. When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at http://www.nyc.gov/dca.

  • Limited English Proficiency Support
  • New York City residents

Borrowers with Limited English Proficiency (LEP) needing information can use the following resources:

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