Caring for a client’s needs at every business stage is at the heart of Truist Business Lifecycle Advisory. Truist relationship managers first develop a deep understanding of your company, your goals, and your challenges, then put this holistic approach into action.

One of the ways they do that is by connecting clients with industry specialists who can help them navigate the specific dynamics of their industry. Those connections are possible through Truist’s one team approach, which enables relationship managers to bring experts from across the bank to address clients’ changing needs.

“When you’re our client, everyone at the bank is on your team,” says Relationship Manager Cody Matthews. “And from the beginning, I try to familiarize clients with the breadth of teammates who’ll support the relationship over time.”

Those teammates could include:

  • Industry specialists who identify and analyze trends to provide strategic advice around specific industry dynamics
  • A payments consultant who can help businesses optimize cash flow management at any stage
  • Credit and lending teams who can help secure loans and other capital that businesses need to grow
  • Mergers and acquisitions (M&A) advisors for transition-stage companies looking to sell or acquire
  • Wealth advisors for business owners managing an influx of capital after a sale

“If a client has a need that’s over and beyond asset-based lending, I don’t have to pass them off to someone else,” says Matthews. “I can take them down several different channels of credit and they’ll still have the same connectivity with me.”

Industry specialization as a competitive advantage

Identifying industry trends can help businesses weigh new opportunities and spot emerging threats. Local bankers connect with industry specialists who analyze market data, consumer preferences, and more. Those insights can help position clients for long-term growth by evaluating risks and capitalizing on trends unique to their industry.

While relationship managers like Matthews serve as client connectors, they can also be sources of deep industry knowledge themselves. The time they spend immersed in their clients’ businesses creates an invaluable wealth of experience in each sector.

In Matthews’ case, an in-depth understanding of the American whiskey segment was the result of many years working alongside Truist’s beverage industry specialty team. Matthews’ location in Kentucky—where bourbon is a $9 billion industryDisclosure 1 —means he’s also uniquely positioned to support whiskey producers.

“In the beverage industry, clients can sense right away whether you know what you’re talking about,” says Matthews. “I was able to really immerse myself in the industry and figure out who the players are and what challenges these companies face.”

For example, one challenge Matthews often sees is the high number of early-stage companies looking to establish themselves in their category. He says this is an underserved segment across all industries, and companies in this situation can often benefit from industry-specific insights.

“It can be tough for early-stage businesses to secure the funding they need to get off the ground,” says Matthews. “In that case, industry specialty is crucial. Having a bank that knows your business plan and how it aligns with industry trends can really help underline the strength of the investment.”

Clients want to know that you can grow with them. Truist provides me with an amazing platform to bring that type of value, confidence, and stability to our clients.
—Cody Matthews, Truist Relationship Manager

How business lifecycle advisory puts industry specialization to work

Here are four examples of how business lifecycle advisory and industry specialization combine to create customized solutions for individual business needs.

1. Generating sufficient cash flow in the early stage

Launching a business is a capital-intensive undertaking. Depending on their experience level, some business owners may need guidance on how much capital they’ll need to raise and what assets they need to secure credit. Matthews says that was the case for one client he supported: a master distiller and master blender at a heritage bourbon brand who sought advice on creating their own distillery.

Finding ways to generate enough cash flow to service the debt was key. Matthews’ industry knowledge told him that the distillery’s whiskey would need to age for at least four to eight years before building value. He devised a tailored solution that allowed the company to presell production and secure future revenues.

“We spent two-plus years working with them, helping them build their model from scratch,” says Matthews. “We were able to introduce them to folks within our network so they could presell production for a distillery that hadn’t even broken ground yet.”

2. Financing growth opportunities

Whether you have a detailed growth plan in place or need help sizing up trends in the marketplace that could lead to growth, your Truist relationship manager can be an invaluable source of strategic advice.

Matthews says growth was top of mind for client Whiskey House from the time the company’s founders broke ground on a new contract distillery.

“They had taken a huge leap of faith by starting construction on a $100 million facility when they hadn’t yet raised all the capital they would need to complete the project,” says Matthews. “When we found out they’d already presold about 90% of the company’s first five years of production, we were confident they could execute.”

Truist helped Whiskey House secure financing to complete construction, access working capital to get the business operational, and fund investments in technology that create a platform for future innovations.

3. Navigating a business transition

A business transition may mean selling to new owners or passing the family business to the next generation. Or it may involve reinventing the company to stay competitive or serve an underserved market. Whatever the situation, Truist relationship managers can help you explore options and pinpoint strategies to help you meet your goals.

Matthews says transition planning was the focus when his client, one of the nation’s largest whiskey barrel brokers, wanted to transform the business by expanding into barrel storage. The company had an opportunity to buy another distillery’s rickhouses, which they planned to fill with the whiskey barrels of customers who pay a management fee.

“The biggest challenge was making sure the company could fill the rickhouses, because if they sit empty, there’s no cash flow,” says Matthews. “Our industry expertise and knowledge of the contract distilling space helped assure everyone involved that the client’s strategy was sound.”

4. Finding specialty financing

Sometimes, traditional financing isn’t enough to help businesses fund their objectives. Matthews uses client Blue Run Spirits as an example of Truist’s creativity and flexibility in financing in the beverage industry. The distiller was experiencing rapid growth due to a successful online marketing campaign and needed funding to expand.

Matthews introduced the company to Truist’s barrel financing program. Since Blue Run didn’t yet have its own distillery, this innovative funding allowed it to meet customer demands by buying whiskey barrels on the open market or from contract distillers and then blending them in-house. As the whiskey ages and rises in value, Blue Run’s barrels can be independently appraised, allowing the company to access future capital.

“A barrel of whiskey is worth the least the day they pour the whiskey inside it,” says Matthews. “This financing program allows our clients to tap into that earned appreciation as the barrel ages. It’s a great example of how industry specialization adds value to the financing solutions I can bring—making them truly custom to each client’s circumstances.”

A tailored approach for your business

The access to industry expertise enabled through Truist’s one team approach allows relationship managers like Matthews to devise custom solutions for their clients’ financing needs—without losing that trusted point of contact.

“Clients want to know that you can grow with them,” says Matthews. “They want long-term, stable relationships to help them get where they want to be. Truist provides me with an amazing platform to bring that type of value, confidence, and stability to our clients.”

Are you tapping all the sources of value that can help your business grow?

Talk to your Truist relationship manager and our industry specialty team to find ways we can help you unlock asset value and finance your business.

Truist Purple PaperSM The power of partnership

Uncover the value of Truist Business Lifecycle Advisory and see how your business can benefit today, tomorrow, and beyond.

Related resources

Strategic Advice

Leveraging the industry lifecycle for business success

Strategic advice

The value of industry specialization in business lifecycle advisory

Strategic advice

4 effective ways to grow your customer base