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Overview Truist Association Services

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Truist title and logo)

Cultivating better lives and communities takes continued commitment.

Here’s how Truist can help.

Today’s homeowners expect the best from their associations, and associations need a financial partner who can help.

Truist Association Services brings better industry knowledge. Better payment processing. Better association financing.

With decades of experience supporting thousands of property management companies and associations, we’re committed to creating associations that thrive.

With Truist as your partner, you can stay focused on your homeowners, not on administration and paperwork.

We make it easy for homeowners to submit payments by offering multiple options, including automatic debit, online payments, and more.

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Online payments

In person at any Truist branch)

Having options makes it easier for them to get payments in on time, so your staff can spend less time handling collections.

In addition, our Web Vault streamlines the work of managing payment processing and account servicing to help you manage your association efficiently.

And when it comes to payment exceptions, our staff takes extra steps to research payments received without a payment coupon and apply and fix them, so you don’t have to.

And if you need an association loan for improvements, maintenance, refinancing, or unplanned expenses—or a line of credit for emergencies—our relationship managers are ready to help you secure the right financing for your needs.

Our relationship managers are highly specialized in the association industry and will take time to understand your situation and recommend solutions tailored to your needs.

Whether you need payments processing or financing, or association deposit accounts, you can benefit from a dedicated financial partner who knows associations through and through.

Our drive to keep improving will continue as we work on more ways to link to your property management software.

More financial management features. And more value for you and your homeowners from the team at Truist that knows Association Services.

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Contact a Truist Association Services relationship manager to see how we can partner with you.

Call us at 888-722-6669 or find us online at Truist.com/AssociationServices

Disclosure:

Truist Bank, Member FDIC and an [EHL logo] Equal Housing Lender. All loans are subject to credit approval. © 2021 Truist Financial Corporation. All rights reserved.

Standing for better: Truist Association Services

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    Disclosures

    Truist Bank, Member FDIC. © 2024 Truist Financial Corporation. Truist, the Truist logo and Truist Purple are service marks of Truist Financial Corporation.

    Equal Housing Lender

    Investment and Insurance Products:

    • Are Not FDIC or any other Government Agency Insured
    • Are Not Bank Guaranteed
    • May Lose Value

    Services provided by the following affiliates of Truist Financial Corporation (Truist): Banking products and services, including loans and deposit accounts, are provided by Truist Bank, Member FDIC. Trust and investment management services are provided by Truist Bank, and Truist Delaware Trust Company. Securities, brokerage accounts and /or insurance (including annuities) are offered by Truist Investment Services, Inc., which is a SEC registered broker-dealer, member FINRA, SIPC, and a licensed insurance agency. Investment advisory services are offered by Truist Advisory Services, Inc., GFO Advisory Services, LLC., each SEC registered investment advisers.

    Mortgage products and services are offered through Truist Bank. All Truist mortgage professionals are registered on the Nationwide Mortgage Licensing System & Registry (NMLS), which promotes uniformity and transparency throughout the residential real estate industry. Search the NMLS Registry.

    Comments regarding tax implications are informational only. Truist and its representatives do not provide tax or legal advice. You should consult your individual tax or legal professional before taking any action that may have tax or legal consequences.

    "Truist Advisors" may be officers and/or associated persons of the following affiliates of Truist, Truist Investment Services, Inc., and/or Truist Advisory Services, Inc. Truist Wealth, International Wealth, Center for Family Legacy, Business Owner Specialty Group, Sports and Entertainment Group, and Legal and Medical Specialty Groups are trade names used by Truist Bank, Truist Investment Services, Inc., and Truist Advisory Services, Inc.

    Truist Securities is a trademark of Truist Financial Corporation. Truist Securities is a trade name for the corporate and investment banking services of Truist Financial Corporation and its subsidiaries. All rights reserved. Securities and strategic advisory services are provided by Truist Securities, Inc., member FINRA and SIPC. Lending, financial risk management, and treasury management and payment services are offered by Truist Bank. Deposit products are offered by Truist Bank.

    Applications, agreements, disclosures, and other servicing communications provided by Truist Bank and its subsidiary businesses will be provided in English. As a result, it will be necessary for customers to speak, read and understand English or to have an appropriate translator assisting them. Truist offers the following resources for consumers that have Limited English Proficiency:

    • Multilingual teammates available at our Multicultural Banking Centers
    • Materials for some products and services are available in Spanish, Korean, Vietnamese, Mandarin, and other languages spoken in the communities we serve.
    • Phone assistance in Spanish at 844-4TRUIST (844-487-8478), option 9. For assistance in other languages please speak to a representative directly.

    New York City residents:

    Translation or other language access services may be available. When calling our office regarding collection activity, if you speak a language other than English and need verbal translation services, be sure to inform the representative. A description and translation of commonly-used debt collection terms is available in multiple languages at http://www.nyc.gov/dca.

    • Limited English Proficiency Support
    • New York City residents

    Borrowers with Limited English Proficiency (LEP) needing information can use the following resources:

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