Eligible small business accounts can send, receive, or request money with Zelle®. To get started, sign in to Truist online banking. On Truist.com, select Send Money with Zelle®. In the app, select Transfer & Pay, and then select Send Money with Zelle®. Accept terms and conditions, enter your email address or U.S. mobile number, receive and verify a one-time verification code, select the account to link, and you’re ready to start sending and receiving with Zelle® for your small business.
To send money with Zelle®, simply select someone from your mobile device’s contacts (or add a trusted recipient’s email address or U.S. mobile number), add the amount you’d like to send and an optional note, review, then select Send. In most cases, the money is available to your recipient in minutes.Disclosure 1
If the small business or consumer you send money to has already enrolled with Zelle® through their banking app, the money is sent directly to their bank account and cannot be canceled. It’s important to only send money to people you trust, and always ensure you’ve used the correct email address or U.S. mobile number when sending money.
To receive money using Zelle® with a small business account, share your enrolled email address or U.S. mobile number or Zelle® QR code with your customers and ask them to send you payment with Zelle® right from their banking app. No need to share any sensitive account details. After the consumer sends you payment with Zelle®, you will receive your money directly into your enrolled bank account. Zelle® payments deposited into your business account will be charged a 1.0% fee by Truist. The maximum fee is capped at $15 per received transaction.
To request money using Zelle® with a small business account, select Transfer & Pay. Then select Send Money with Zelle®. Select Request, enter the individual’s email address or U.S. mobile number, confirm the recipient is correct and select Request.
If your customer is using Zelle® through their banking app, they’ll be able to pay you with Zelle®. You’ll receive a payment notification once your customer has sent you money in response to your request. If your customer is only enrolled in the Zelle® app, they will not be able to send you money with Zelle®, and you should arrange for a different payment method.