Management. Who's driving this machine?

Truist’s management team is committed to ensuring the future of e-philanthrophy by establishing a realistic vision and attainable goals. The planning, resource organization, leadership and coordination will be achieved as we emphasize our people.

The Truist management team brings a wealth and diversity of expertise to the company’s operations, resulting in a dynamic and well-rounded view of and strategy for operating within the global market.


Nina has over 20 years of experience in the banking and payment processing industry. Prior to joining FrontStream, Nina held the position of Chief Operating Officer & EVP at Tier Technologies, Inc., which is a provider of electronic payment solutions in the biller direct market. Her responsibilities included day to day business operations of the company, including overseeing all of sales and marketing, as well as technology and operations. In this role, she provided fiscal, strategic and operational leadership to the company.

Before joining Tier Technologies Inc., Nina was President of Business Office Solutions, a division of Sallie Mae Inc. She was responsible for the vision and creation of the division in 2001, and held full planning, operating, finance, sales, marketing, product delivery, and P/L responsibility.

Nina earned an M.B.A. in financial management and a B.S. in economics from the University of Maryland.

Berry has more than 20 years of finance and operations experience with a variety of companies with a focus on information technology, technology enabled services, software development and wholesale distribution. Prior to joining FrontStream as CFO, Berry served as CFO of Southern Diversified Products.

Since 1995 Berry served as VP Finance and CFO of Predictive Systems, Inc. where he was an instrumental force in that organization’s evolution from startup to a public company. Predictive was sold to International Network Services in June, 2003. Berry has held a number of leadership positions since leaving Predictive, including CEO of his own financial consulting company, CFO at Partsearch Technologies and Southern Diversified Products.

Berry holds a M.S. in Information Systems from CUNY and worked towards his MBA at Baruch College, NY.

Terry oversees the technology team and guides their efforts in improving FrontStream’s technologies, product capabilities and marketability.

As a financial services veteran, Terry brings a twenty year track record of successful product development, quality assurance management, infrastructure support, PCI compliance and product management to FrontStream. She has held similar positions at Tier Technologies, Inc. and Sallie Mae, Inc.

Terry holds a B.S. in Business Administration with a minor in eCommerce solutions from Strayer University.

As CRO, Mark oversees all day-to-day operations of the Nonprofit Sales, Account Management and Support teams in the United States, Canada and Australia.

Mark, a pioneer of online and peer-to-peer fundraising, has over 20 years of experience in online marketing, fundraising, social media and business development. Additionally, Mark has a decade of experience in electronic data publishing having previously held senior roles at ProCD and SilverPlatter Information.

Prior to joining FrontStream, Mark established Firstgiving, Inc. and led the company as CEO from 2003-2008. Additionally, Mark served for 5 years as Marketing and Business Development Director at FairMarket, Inc. (NASDAQ: FAIM), led marketing and business development for and served on the ePhilanthropy Foundation’s Board of Trustees from 2005 to 2007.

Mark graduated with a B.A. from Connecticut College and holds an M.B.A. from Babson College.

Steve is responsible for the vision and delivery of all FrontStream products and services.

Steve has spent over 20 years helping for-profit and nonprofit organizations use technology to build products and solutions. He has lead software development and product design teams at many companies including Keystone Asset Management and R.R. Donnelley, a Fortune 500 company. In 2004, Steve joined the original founders to help launch GiftWorks into the nonprofit community. Steve continued to lead GiftWorks as CEO and saw over 10,000 nonprofits equipped with GiftWorks products and service that help them manage many aspects of their fundraising and mission.

Steve joined the FrontStream team when GiftWorks was acquired by FrontStream in 2013.

Todd is responsible for budgeting, revenue forecasting and portfolio analysis.

Todd has over 20 years of financial management experience and his background includes working with large corporations, as well as small and mid-size firms in the banking industry. He has worked with companies such as Official Payments Corporation and Sallie Mae, Inc., along with several government agencies. Todd has expertise in financial planning and budgeting, risk and cost management, vendor management and treasury operations.

Todd earned his M.B.A. at Marymount University, with a concentration in Financial Management and his B.A. from Lawrence University, in Philosophy.

Tracy is responsible for providing human resources to FrontStream’s seven locations in Boston, Lancaster, Nashville, Reston, Seattle, Toronto, ON, Canada and West Melbourne, VIC, Australia.

Tracy has 20 years of experience in Human Resources, including work at both plant level and corporate locations. She has held several prestigious positions working for companies such as Renaissance Mark, a U.S and Canadian multi site prime label printer, Holley Performance Products, a multi site automotive aftermarket retail supplier, and Franklin Precision Industries, an original equipment supplier to Toyota. Tracy has expertise in managing recruitment, compensation, benefits, training and employment policy issues.

Tracy holds a B.A. in Mass Communication with a minor in Business and M.A. in Organizational Development/ Corporate Communication from Western Kentucky University.

Jon is responsible for all marketing functions, inclusive of external communications, inbound/outbound lead generation activities, and development of strategic campaigns that build brand awareness, support retention initiatives and contribute to corporate revenue objectives.

With over a decade of experience in B2B and B2C marketing in the electronic payment processing industry, prior to joining FrontStream, Jon served in a number of marketing and product roles with Sallie Mae, Inc., Parature, Inc., XO Communications, and Official Payments, Inc. and has expertise in strategic partner relations and product planning.

Jon holds a B.B.A. with a concentration in Management from Howard University.

Denis draws on more than 25 years of sales, sales leadership, marketing and entrepreneurial experience in his current role as Director of Sales. Prior to joining Truist, Denis was a Business Performance Advisor to Insperity where he focused on workforce optimization solutions to improve productivity and profitability. Before Insperity, he worked as an Ambassador to the Annapolis and Anne Arundel Chamber of Commerce and with over 15 years of lending experience, was a Senior Loan Officer at Academy Mortgage securing over $520 million in home mortgages. After personally acquiring Bayside Office Support Services, Denis turned around a failing operation and improved profit margins by 30% and grew the business 25%. At Professional Home Mortgage, in addition to being a producer himself, Denis set up a team of loan officers that were able to exceed expectations and production on a consistent basis.

Denis holds a BS degree in Business Management from the University of Tampa.

Tom currently manages our Client Engagement team which includes account engagement, product development, and customer support. Previously, Tom managed the client implementation, documentation and training teams. Prior to working at TRUiST, Tom worked in the non-profit sector for close to nine years.

Tom holds a Bachelor’s degree in Business Administration from Bowling Green State University.

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