You can expect to receive a periodic billing statement at least once a month.
If your account is set up to have property taxes, insurance, and/or mortgage insurance paid on your behalf, you can expect to receive an Annual Escrow Account Disclosure statement at least once a year.
It’s important to pay attention to this statement because changes to escrowed amount due can impact your payment. You’ll then want to make appropriate adjustments to your payments to ensure your account stays current.
From setting up recurring payments to filing a credit dispute, find everything you need to help manage your mortgage in a convenient format.
Call us at 800-634-7928
Option 8 for Spanish
We accept calls made using Telecommunications Relay Service (TRS). Dial 7-1-1 to initiate a call.
Hours
Monday - Friday: 8 am - 8 pm ET
Saturday: 9 am - 3 pm ET